Overview:

The following terminals are supported by Cloud Retailer / Electronic Payments for RMS.



Active Models:

Refer to the table below to check if a payment terminal is compatible with a specific processor.

 

Does this processor support this payment terminal?
Terminals
NORTH*
HeartlandTSYS
First DataAdditional Notes
PAX S300
SUPPORTEDSUPPORTED
SUPPORTED
SUPPORTED
End-of-Life
PAX A35SUPPORTEDSUPPORTEDSUPPORTEDSUPPORTED

PAX Aries 6
(not recommended)		END OF LIFE
END OF LIFE
  END OF LIFE
END OF LIFE 
⚠️ Network issues: Not recommended for use (billable support)
PAX Aries 8SUPPORTED
SUPPORTED
SUPPORTED
SUPPORTED


*NORTH (Formerly NAB - North American Bancard)



⚠️ IMPORTANT: When replacing payment terminals ⚠️ 

  • Replacing PAX S300 Terminals:

    • You may replace an existing PAX S300 with any of our supported payment terminals.  
    • However, if your situation requires updating your VAR parameters (e.g., MID, ownership, new store location, or processor changes), the PAX S300 must be replaced with a supported Android device like the PAX A35.

  • Replacing Existing Android Terminals:

    • Existing Android payment terminals can be replaced with any of our supported Android payment terminal models.

  • New Payment Terminal Configuration:

    • For new lanes, new locations, or new Cloud Retailer customers, only supported Android payment terminals can be used for configuration.


End-of-Life Models

  • PAX MT30 
  • PAX D200 
  • PAX D210 
  • PAX PX5 
  • PAX PX7
  • PAX S300 (Feb 1, 2024)
  • PAX Aries 6 (Feb 1, 2024)


S300 and Aries 6 End-of-Life

PAX officially announced the End-of-Life of S300 and Aries6 products.  They will not be fixing possible bugs after Feb 1, 2024. From a Card Defender support perspective. this means that:


1. It is hypothetically possible that an issue could arise on these devices that would render them unusable and RITE would be unable to support.

2. That we reserve the right to bill for attempted Card Defender support stemming from any issues with these devices kept in active service after this end of life, including diagnosing. 

3. RITE will officially not support these terminals at all after Feb 1, 2025. This date is subject to change based on PAX's direct support.  


From PAX:

FINAL ORDER DATE: With the release of this notice, no new orders for any S300, S80, SP20, SP30, and Aries6 part numbers can be placed. Current orders have or will be fulfilled as remaining inventory allows.  


END-OF-DEVELOPMENT DATE: There will be no new PAX-sponsored software development or application enhancements after the release of this notice. PAX will however continue to issue bug fixes for critical issues for 1 year, or until 01-February-2024. 


END-OF-SERVICE DATE: 2 years after the last ship date. 




SPECIAL NOTE:

Changing processors/ merchant services can be expensive!

Did you know that we offer multiple ways to eliminate both upfront and ongoing fees for changing processors/ merchant services companies?

You may qualify for some or ALL of the following: 

✅ No change fee (normally $390).
✅ Waiving of ongoing monthly fees (normally $15 a month per terminal)
✅ Free payment terminals with lifetime warranties (normally $490 per terminal)
✅ 4 free hours of premium support services every 90 days (normally $672)
✅ 95% reduction in fees that you are currently paying for credit card processing/ merchant services (Look at your last statement - if you paid $2,000 in credit card processing/ merchant services fees last month, then your next statement could only be $100!).

Contact our team at sales@cloudretailer.com or 888-267-7483 to see if you qualify or visit https://www.cloudretailer.com/dualprice-pos to learn more and self-schedule time to chat with us.